FAQs

Is there any further information regarding delivery specifics?

We have specific delivery information for all of our products here, if you require any further order or delivery information please feel free to get in touch with us.

Is individual customer support available?

Certainly! The most convenient way to reach us is through the dialogue box in the bottom right corner of the home screen. If you prefer speaking with us directly, feel free to email us at hello@buydesks.co.uk or call us on 0800 464 7062, 8am-8pm.

We would be extremely happy to help in any way possible with your desk purchase, whether you would like more information regarding models, sizes or delivery.

What if I'm dissatisfied with the product or it doesn't suit my needs?

We have a 30-day returns policy. For complete details, please refer to our returns section here.

Our Customer Service team is ready to help in every step of the returns process.

Are there plans to expand your product range in the future?

Yes, indeed! As a recently established business, we are in talks with various major manufacturers and will soon be offering a broader selection of products. Keep an eye out for updates!

Whom do I contact for complaints?

Kindly address your complaints to BuyDesks at 13 Oak Tree Gardens, Tansley, Matlock, Derbyshire, DE4 5WA, or email us at hello@buydesks.co.uk. We aim to respond within 7 working days.

How is my data and personal information used when purchasing a product?

Refer to our comprehensive privacy policy for detailed information on how we handle your data.

I have a question not covered here. Who can I contact?

Feel free to email us at hello@buydesks.co.uk or call us on 0800 464 7062, 8am-8pm.

We are well versed in answering any questions regarding any of our products and processes, if there is a question we do not instantly know the answer to we will look into the issue immediately and contact you back as soon as possible.